Frequently Asked Questions

We protect your community’s physical exterior assets through our CAP model: Community Asset Protection. We source and hold vendor contracts, direct the work, inspect it on site every month, and report back to your board and manager. In short: we find it, run it, watch it, and report it, so every dollar is verified.

Every HOA knows the CAM, the Community Association Management company, which runs the association on the administrative side. CAP is the other side. Community Asset Protection handles the physical side: the exterior services you pay for through your dues, which are the single biggest line item on your budget. CAM is a recognized, essential role. CAP is the one that’s been missing, and we want it to become just as recognized, because the need is already there.

No. Your community manager handles the association: financials, meetings, compliance, governance. That’s the top layer, and it stays exactly where it is. CAP works on the bottom layer: the physical exterior assets and the vendors who service them. Two specialists, two layers, one community.

No. We own one layer: overseeing the exterior services within an association, and nothing more. Community management companies bring real value, and our goal is to support that system, not compete with it. We’re adding the layer that’s been missing, built to ease the pain points so many associations face.

Because no one in that setup is on site every month verifying the work. Your board is volunteers, and a single community manager may cover a dozen or more communities at once, so they can’t stand in all of them watching vendors. CAP is the dedicated layer that does exactly that, so problems get caught in real time, not as resident complaints or expensive repairs later.

No. We don’t perform the landscaping, pool, or maintenance work, we’re the auditors of the vendors who do. We hold their contracts, hold them accountable, and independently verify their work on your behalf. We work for the community, never as one of its vendors.

A neglected community shows. Faded signage, tired landscaping, visible equipment failures: buyers see it the moment they drive in, and it drags down what every home is worth. One of our founders watched a nearly identical home in a better-kept HOA list for $30,000 more than his. CAP keeps the community maintained to standard, month after month, so the work you’re paying for shows up where it counts.

No, that’s the opposite of how we’re built. CAP Base starts at $475/month, month-to-month, with no contract. It’s intentionally accessible so any community can get real visibility without a big commitment. When we take on a recurring service or a large project, CAP protection is included in that service.

Because unverified work is what costs you. When no one checks, you pay for services that aren’t fully performed, small issues grow into major repairs, and missed problems become emergency expenses at several times the cost. CAP verifies every dollar you already spend and catches the issues that get expensive when ignored. The oversight pays for itself.

Yes. You don’t have to change anything to begin. We start by reviewing your existing contract and scope, then verify whether the vendor is actually delivering what you’re paying for. In many cases we can renegotiate or correct an existing contract, so you don’t need to wait for it to expire.

Yes. We can step into an in-progress project, assess where it actually stands, document the current condition, and build a plan to get it back on scope, verifying the work from that point forward before any further payments go out.

The exterior-asset vendors a community relies on: landscaping, pool maintenance, pest control, and seasonal or recurring services, as well as one-time large projects such as tree removal, paving, painting, and fencing.

Subcontractors we’ve personally vetted. Each becomes a CAP Certified subcontractor in whatever division you need: landscaping, pool, trees, paving, and more. Every one knows our CAP model, has been trained on it, and abides by our standards. Period. When you’re ready for us to recommend trusted vendors, the network is ready, built over many years.

Two things. First, our founders bring a combined fifteen to twenty years of construction experience on multimillion-dollar job sites, across construction and development (one owner is a developer). Second, we don’t rely on ourselves alone. We bring in verified consultants and specialists for individual projects. On a tree project, for example, we bring in a certified arborist alongside the crew to confirm the work is done right, not just someone chopping trees for a paycheck.

Because much of our team comes from construction, we don’t default to one way of doing things. We weigh several ways to solve a problem, then choose the one that protects the community best. A typical vendor does the job the way they’ve always done it. We start from the problem and work backward, which often means a smarter, more cost-effective solution.

Because we’re built for how communities operate today. We’re a young, driven team that genuinely cares about this problem, and we lean on modern tools, software, and AI to do it better. We look for creative fixes instead of accepting that things are “just how they’ve always been done.” There’s a real need in the HOA world, and we want to help as many associations as we can.

It actually makes communication simpler. Boards get direct visibility into what’s happening in their community. CAMs get one point of contact instead of chasing fifteen or twenty vendors: when something comes up, they call one person who already knows the community and is overseeing the work. And because we carry a large vendor network, we move faster. Instead of filing a ticket and waiting weeks, everyone comes to us, and we handle the outreach and get ahead of the problem.

Yes. As a community builds trust with us, some choose to hand us expanded responsibility, not just overseeing a service, but taking full ownership of it end to end. We’ve done exactly that for multiple HOAs when that’s what they wanted. If you’d like a deeper working relationship, that’s always a conversation we’re glad to have.

We’re based in Sandy Springs and serve local Metro Atlanta communities, primarily DeKalb, Fulton, Gwinnett, and Cobb counties.